Since UCD wallet providers will be private or third-sector organisations, all competing for custom from individuals, there is a possibility that one or more could either fail commercially, or simply decide to exit the wallet market.

Should this happen, the company in question will be obliged – under its contractual agreements with UCDx – to allow all its customers to port their accounts to a different wallet provider of their own choosing, or in the final resort, transfer any remaining customers to a default provider selected by UCDx.